Inspectors criticised employees having inadequate qualifications, while staff numbers were often at the “minimum levels”. They said nutrition at some was not taken into account when menus were planned and there was little choice of meals.
Residents were not always offered “meaningful” activities, and care plans were often unavailable and only contained basic information.
The findings were from surveys carried out for the city and county councils. In the county, an independent survey between August last year and April 2008, showed 52 out of 169 homes were “unsatisfactory”.
In a separate survey, 15 out of 41 homes in the city were rated “unsatisfactory”.”
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