I came across two people complaining about the bus drivers on Nottingham City Transport. One is a serious issue about the way some bus drivers treat people with learning disabilities. Although I have never witnessed this, I have witnessed a driver being very rude to a woman in a wheelchair – and yes I did challenge him.
” I attended a meeting recently with a load of learning disabled young people and one of the biggest barriers they have to leading a more independent life are the NCT bus drivers. Many don’t stop for them, or are rude when they get on. And, the drivers don’t do anything about the bullying that a lot of the LD yp get from other passengers..
It’s got to the stage where NCT are having to run ‘familiarisation days’ with LD people and the drivers so they can learn more about each other”
“‘Ive had it.. Every morning I do my best to start the day with a spring in my step and a smaile, and i’m confronted with these miserable bastards…
Not many people enjoy their job, but it doesn;t give you the excuse to be as fucking miserable and unfriendly as these lot. If it was one or two then I could cope, but it seems to be 90% of them…
A friend of mine worked at Trent Barton and said that if you get two complaints from customers abdout your manners, etc then you get the boot. Maybe its time NCT looked at this.”
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