Customer sends bailiffs to Capital One

“A CUSTOMER who sent bailiffs into Capital One’s Nottingham headquarters has had £1,500 in ‘unfair’ bank charges refunded.

Jacqueline Reynolds, from Lowestoft, was initially charged late payment fees on her credit card, which then took her over her limit, it has been reported. She took the company to court, and won by default as Capital One did not defend themselves.

Capital One say they have now transferred the money to Mrs Reynolds’ account.”

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